Note:
Windows Vista® includes both 32-bit and 64-bit (*) versions of the following OS editions:
- Windows Vista® Home Basic
- Windows Vista® Home Premium
- Windows Vista® Business
- Windows Vista® Enterprise
- Windows Vista® Ultimate
(*) ScanSnap S500/fi-5110EOX2/fi-5110EOX does not support 64-bit Windows Vista®.
Supported ScanSnap
ScanSnap S510, S500, fi-5110EOX2, fi-5110EOX
Supported Software
The measures listed under “Required for support” resolve the issues described in the Reference section.
S510 applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program (*1) |
| ScanSnap Organizer | Supported | Apply the latest Setup Program (*1) |
| CardMinder | Supported | Apply the latest Setup Program (*1) |
| Scan to Microsoft SharePoint | Supported | Apply the latest Setup Program |
| ABBYY FineReader for ScanSnap™ | Supported | Supported by the bundled software |
| (*1) | If you cannot install the ScanSnap software in the bundled CD to 64-bit Windows Vista®, please fill out and send us the Download Request Form for ScanSnap Setup Programs. You will receive a link to a download site by e-mail. The ScanSnap setup software from that site can be installed to 64-bit Windows Vista®. After installing the software, apply the software update. |
Reference
| Software | Known issue |
|---|---|
| ScanSnap Manager | The ScanSnap tray icon remains crossed out (unavailable) even when the ScanSnap cover is opened to turn on the scanner. |
| The scanner may not be recognized by the PC when the user logs in after the Windows Vista® login window was left displaying for a few minutes. | |
| The scanner may not be recognized by the PC and the ScanSnap tray icon remains crossed out (unavailable) when the user logs in as a Guest user. |
S500 applications
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| ScanSnap Organizer | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |
| ABBYY FineReader for ScanSnap™ | Supported | Supported by the bundled software |
fi-5110EOX2 applications
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| ScanSnap Organizer | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |
fi-5110EOX applications
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |