Note: Windows® 7 includes both 32-bit and 64-bit versions of the following OS editions:
- Windows® 7 Starter
- Windows® 7 Home Premium
- Windows® 7 Professional
- Windows® 7 Enterprise
- Windows® 7 Ultimate
Supported ScanSnap
ScanSnap S1500, S1500M, S510, S500, S300, fi-5110EOX2, fi-5110EOX
Supported Software
The measures listed under “Required for support” resolve the issues described in the Reference section.
S1500 applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Update Pack |
| ScanSnap Organizer | Supported | Apply the latest Update Pack |
| CardMinder | Supported | Apply the latest Update Pack |
| Scan to Microsoft SharePoint | Supported | Apply the latest Update Pack |
| ABBYY FineReader for ScanSnap™ | Supported | Apply the latest Update Pack |
| Rack2-Filer V5.0 | Supported | Apply the latest Update Pack |
S1500M applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Update Pack |
S510 applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program (*1) |
| ScanSnap Organizer | Supported | Apply the latest Setup Program (*1) |
| CardMinder | Supported | Apply the latest Setup Program (*1) |
| Scan to Microsoft SharePoint | Supported | Apply the latest Setup Program |
| ABBYY FineReader for ScanSnap™ | Supported | Supported by the bundled software |
| Rack2-Filer V4.0 | Supported | Applythe latest Update Pack. Follow theoperational noteson usage. |
| (*1) | If you cannot install the ScanSnap software in the bundled CD to 64-bit Windows® 7, please fill out and send us the Download Request Form for ScanSnap Setup Programs. You will receive a link to a download site by e-mail. The ScanSnap setup software from that site can be installed to 64-bit Windows® 7. After installing the software, apply the software update. |
S500 applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Applythe latest Setup Program |
| ScanSnap Organizer | Supported | Applythe latest Setup Program |
| CardMinder | Supported | Applythe latest Setup Program |
| ABBYY FineReader for ScanSnap™ | Supported | Supported by the bundled software |
S300 applications (Reference)
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| ScanSnap Organizer | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |
| Rack2-Filer V5.0 | Supported | Apply the latest Update Pack |
| Rack2-Filer Lite V4.0 | Supported | Apply the latest Update Pack. Follow the operational notes on usage. |
fi-5110EOX2 applications
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| ScanSnap Organizer | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |
fi-5110EOX applications
| Software | Compatibility status | Required for support |
|---|---|---|
| ScanSnap Manager | Supported | Apply the latest Setup Program |
| CardMinder | Supported | Apply the latest Setup Program |
Reference
| Software | Known issue |
|---|---|
| Software setup | The application error message "Windows Explorer has stopped working" appears in Explorer during installation. (Even when this error message appears, the software installs and runs properly. Check to make sure that the application starts up correctly.) |
| ScanSnap Manager | The ScanSnap tray icon remains crossed out (unavailable) even when the ScanSnap cover is opened to turn on the scanner. |
| The scanner may not be recognized by the PC when the user logs in after the Windows® 7 login window was left displaying for a few minutes. | |
| The scanner may not be recognized by the PC and the ScanSnap tray icon remains crossed out (unavailable) when the user logs in as a Guest user. | |
| ScanSnap Organizer | Acrobat does not start up even when the Acrobat search function is executed. |