Note:
Windows® 8.1 includes both 32-bit and 64-bit versions of the following OS editions:
- Windows® 8.1
- Windows® 8.1 Pro
- Windows® 8.1 Enterprise
Supported ScanSnap
ScanSnap S1300i, SV600, iX500, S1100, S1500, S510, S300
Supported Software
ScanSnap supports Windows® 8.1; however, some software precautions are provided and detailed below.
SV600/iX500 applications
| Software | Support Version | Precaution |
|---|---|---|
| Setup DVD-ROM installer(*1) | N/A | The installation of .NET Framework 3.5 fails during the ScanSnap Software installation from the Setup DVD-ROM installer when Internet access is NOT present. Workaround : Install ScanSnap software from the Setup DVD-ROM installer with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ScanSnap Manager | V6.2L12 or later | In the open file dialog of Windows store app, “ScanSnap Folder” icon appears under “PC” icon (the icon does not appear in case of Windows® 8.1). However, ScanSnap Folder does not work with the Windows store apps. Kindly use it with the desktop apps. Workaround : No workaround. |
| ScanSnap Organizer | V5.1L10 or later | There is no precaution. |
| CardMinder | V5.0L20 or later | There is no precaution. |
| Scan to Microsoft SharePoint | 3.4 or later | The installation of .NET Framework 3.5 fails during the Scan to Microsoft SharePoint installation when Internet access is NOT present. Workaround : Install Scan to Microsoft SharePoint with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ABBYY FineReader for ScanSnap™ | V5.0 or later | There is no precaution. |
| Rack2-Filer Smart | V1.0L20 or later | An error has occurred if “Failed to install Raku2 Smart ImageWriter. Restart the operating system, and try again” message appears when you install Rack2-Filer Smart. Workaround : Install the Raku2 Smart ImageWriter with ImageWriter Installation Tool icon-new window. |
| Magic Desktop | V1.0L20 or later | There is no precaution. |
S1300i/S1100 applications
| Software | Support Version | Precaution |
|---|---|---|
| Setup DVD-ROM installer(*1) | N/A | The installation of .NET Framework 3.5 fails during the ScanSnap Software installation from the Setup DVD-ROM installer when Internet access is NOT present. Workaround : Install ScanSnap software from the Setup DVD-ROM installer with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ScanSnap Manager | V6.2L12 or later | In the open file dialog of Windows store app, “ScanSnap Folder” icon appears under “PC” icon (the icon does not appear in case of Windows® 8.1). However, ScanSnap Folder does not work with the Windows store apps. Kindly use it with the desktop apps. Workaround : No workaround. |
| ScanSnap Organizer | V4.1L50 or later | There is no precaution. |
| CardMinder | V4.1L50 or later | There is no precaution. |
| Scan to Microsoft SharePoint | 3.4 or later | The installation of .NET Framework 3.5 fails during the Scan to Microsoft SharePoint installation when Internet access is NOT present. Workaround : Install Scan to Microsoft SharePoint with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ABBYY FineReader for ScanSnap™ | V5.0 or later | There is no precaution. |
| Rack2-Filer V5.0 | V5.0L60 or later | Refer to ”What is the Windows® 8.1 support status for Rack2-Filer?". |
| Rack2-Filer Smart | V1.0L20 or later | An error has occurred if “Failed to install Raku2 Smart ImageWriter. Restart the operating system, and try again” message appears when you install Rack2-Filer Smart. Workaround : Install the Raku2 Smart ImageWriter with ImageWriter Installation Tool icon-new window. |
| Magic Desktop | V1.0L20 or later | There is no precaution. |
S1500/S1300 applications
| Software | Support Version | Precaution |
|---|---|---|
| Setup DVD-ROM installer(*1) | N/A | The installation of .NET Framework 3.5 fails during the ScanSnap Software installation from the Setup DVD-ROM installer when Internet access is NOT present. Workaround : Install ScanSnap software from the Setup DVD-ROM installer with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ScanSnap Manager | V5.0L11 or later | In the open file dialog of Windows store app, “ScanSnap Folder” icon appears under “PC” icon (the icon does not appear in case of Windows® 8.1). However, ScanSnap Folder does not work with the Windows store apps. Kindly use it with the desktop apps. Workaround : No workaround. |
| ScanSnap Organizer | V4.0L11 or later | There is no precaution. |
| CardMinder | V4.0L10 or later | There is no precaution. |
| Scan to Microsoft SharePoint | 3.3 or later | The installation of .NET Framework 3.5 fails during the Scan to Microsoft SharePoint installation when Internet access is NOT present. Workaround : Install Scan to Microsoft SharePoint with Internet access. During the installation, select to enable .NET Framework 3.5. |
| ABBYY FineReader for ScanSnap™ | V4.0 or later | There is no precaution. |
| Rack2-Filer V5.0 | V5.0L60 or later | Refer to ”What is the Windows® 8.1 support status for Rack2-Filer?". |
(*1) |
The Setup DVD-ROM installer is the one that can be started from the [ScanSnap Setup] dialog box that appears when the Setup DVD-ROM is inserted into the PC. |
S510 applications
| Software | Support Version | Precaution |
|---|---|---|
| ScanSnap Manager | V4.5L10 or later | There is no precaution.(*2) |
| ScanSnap Organizer | V5.51L31 or later | There is no precaution.(*3) |
| CardMinder | V3.2L10 or later | There is no precaution.(*3) |
| ABBYY FineReader for ScanSnap™ | V3.0 or later | There is no precaution. |
| Rack2-Filer V4.0 | V5.0L60 or later | Refer to ”What is the Windows® 8.1 support status for Rack2-Filer?". |
Inquire to Adobe Systems Incorporated for the details about the compatibility status of Adobe® Acrobat®. Adobe® Acrobat® X Standard and Adobe® Acrobat® 9 Standard users can purchase an Adobe® Acrobat® XI upgrade version.
(*2) |
If you are running 64-bit Windows® 8.1, and you cannot install the programs stored in the ScanSnap installation CD, please download the setup program. |
(*3) |
If you are running 64-bit Windows® 8.1, and you cannot install the programs stored in the ScanSnap installation CD, please send us the request form so that you can download the programs. You will be able to install the downloadable versions of the programs. |
S300 applications
| Software | Support Version | Precaution |
|---|---|---|
| ScanSnap Manager | V4.5L10 or later | There is no precaution. |
| ScanSnap Organizer | V5.51L31 or later | There is no precaution. |
| CardMinder | V3.2L10 or later | There is no precaution. |
| Rack2-Filer V4.0 | V5.0L60 or later | Refer to ”What is the Windows® 8.1 support status for Rack2-Filer?". |
Unsupported ScanSnap
ScanSnap S500, fi-5110EOX2, fi-5110EOX