Supported ScanSnap
ScanSnap S1500, S510, S300
Compatibility Status
| Software | Compatibility Status | Required for support |
|---|---|---|
| ScanSnap Manager | N/A | N/A |
| ScanSnap Organizer (S1500) |
Supported. | Apply the latest Update Pack. |
| ScanSnap Organizer (S510, S300) |
N/A | N/A |
| CardMinder | N/A | N/A |
| Scan to Microsoft SharePoint | N/A | N/A |
| ABBYY FineReader for ScanSnap™ | N/A | N/A |
| Rack2-Filer V5.0 | N/A | N/A |
Reference
Note:
These issues occur through the Microsoft® Office SharePoint® Server linkage function.
| Software | Known issue |
|---|---|
| ScanSnap Manager |
Files cannot be found if the target search location is the Microsoft® SharePoint® Server installed server. If a file with a double-byte character (e.g. Japanese/Chinese) in its filename is saved into the Microsoft® SharePoint® Server installed server, the user will not be able to remove it or change the filename. Site, libraries, and folders of Microsoft® SharePoint® Server become inaccessible if the name of those items has a double-byte character. |
| Scan to Microsoft SharePoint |
When a TIFF file is saved to the server via Microsoft SharePoint Server, the compression format changes from TIFF to LZW. This is a known issue of Microsoft® SharePoint® Server 2010. Please contact Microsoft. |