Important
- Preview or beta versions of operating systems are not supported.
- Using the latest version of software is recommended. Old versions may not support new models.
Apps for mobile devices
| ScanSnap Home (for mobile) |
ScanSnap Connect Application | ScanSnap Cloud | |
|---|---|---|---|
| iOS 26 | 2.1.0 or later | N/A | N/A |
| iOS 18 | 1.4.0 or later | 2.8.20 or later | 1.8.1 or later |
| iOS 17 | 1.1.1 or later (*1) | 2.8.18 or later | 1.8.1 or later (*1) |
| iOS 16 (*2) | 1.0.0 or later | 2.8.14 or later | 1.6.2 or later |
| iOS 15 | N/A | 2.8.10 or later | 1.5.10 or later |
| iOS 14 | N/A | 2.6.7 or later | 1.3.6 or later |
| iPadOS 26 | 2.1.0 or later | N/A | N/A |
| iPadOS 18 | 1.4.0 or later | 2.8.20 or later | 1.8.1 or later |
| iPadOS 17 | 1.1.1 or later (*1) | 2.8.18 or later | 1.8.1 or later (*1) |
| iPadOS 16 (*2)(*3) | 1.0.0 or later | 2.8.14 or later | 1.6.2 or later |
| iPadOS 15 | N/A | 2.8.10 or later | 1.5.10 or later |
| iPadOS 14 | N/A | 2.6.7 or later | 1.3.6 or later |
*1: Click here for problems found on iOS 17/iPadOS 17.
*2: Click here for problems found on iOS 16/iPadOS 16.
*3: Click here for problems found on iPadOS 16.
Models and Apps
| ScanSnap Home (for mobile)(*1) |
ScanSnap Connect Application | ScanSnap Cloud(*1) | |
|---|---|---|---|
| iX2500 | ✓ | N/A | N/A |
| iX2400 | N/A | N/A | N/A |
| iX1600 | ✓ | ✓ | ✓ |
| iX1400 | N/A | ✓ (*2) | N/A |
| iX1300 | ✓ | ✓ | ✓ |
| iX100 | ✓ | ✓ | ✓ |
| SV600 | N/A | ✓ (*2) | N/A |
*1: For regions where ScanSnap Cloud is available.
*2: ScanSnap Connect Application can be used only when linked with ScanSnap Manager.