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When I execute "Scan to Word/Excel/PowerPoint", a message such as "Call is rejected by callee." pops up and it does not display the result of OCR. Is there anything that I can do about it?

F[S1300i/S1300], F[S1100i/S1100], F[SV600], F[S510/S510M], F[S500/S500M], F[iX500], F[S1500/S1500M],
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