Important
- Preview or beta versions of operating systems are not supported.
- Using the latest version of software is recommended. Old versions may not support new models.
Apps for mobile devices
ScanSnap Home |
ScanSnap Connect Application (*1) | ScanSnap Cloud (*1) | |
|---|---|---|---|
| iOS 27 | 4.0.1 or later |
N/A |
N/A |
| iOS 26 | 2.1.0 or later | N/A | N/A |
| iOS 18 | 1.4.0 or later | 2.8.20 or later | 1.8.1 or later |
| iOS 17 | 1.1.1 or later (*2) | 2.8.18 or later | 1.8.1 or later (*2) |
| iOS 16 (*3) | 1.0.0 or later | 2.8.14 or later | 1.6.2 or later |
| iOS 15 | N/A | 2.8.10 or later | 1.5.10 or later |
| iOS 14 | N/A | 2.6.7 or later | 1.3.6 or later |
| iPadOS 27 | 4.0.1 or later |
N/A |
N/A |
| iPadOS 26 | 2.1.0 or later | N/A | N/A |
| iPadOS 18 | 1.4.0 or later | 2.8.20 or later | 1.8.1 or later |
| iPadOS 17 | 1.1.1 or later (*2) | 2.8.18 or later | 1.8.1 or later (*2) |
| iPadOS 16 (*3)(*4) | 1.0.0 or later | 2.8.14 or later | 1.6.2 or later |
| iPadOS 15 | N/A | 2.8.10 or later | 1.5.10 or later |
| iPadOS 14 | N/A | 2.6.7 or later | 1.3.6 or later |
*1:
The distribution and support of this software terminated on October 15th, 2025.
ScanSnap Cloud service is available on ScanSnap Home.
Please use ScanSnap Home (for mobile), a more advanced mobile application.
ScanSnap Cloud service is available on ScanSnap Home.
Please use ScanSnap Home (for mobile), a more advanced mobile application.
*2:
Click here for problems found on iOS 17/iPadOS 17.
*3:
Click here for problems found on iOS 16/iPadOS 16.
*4:
Click here for problems found on iPadOS 16.
Models and Apps
ScanSnap Home |
ScanSnap Connect Application | ScanSnap Cloud (*1) | |
|---|---|---|---|
| iX1600 | ✓ |
✓ (*3) |
✓ (*3) |
| iX1500 | ✓ (*2) | ✓ (*3) | ✓ (*3) |
| iX1400 | N/A | ✓ (*5) | N/A |
| iX500 | N/A | ✓ (*4) | ✓ (*4) |
| S1300i | N/A | ✓ (*3) (*5) | N/A |
| S1100i | N/A | ✓ (*3) (*5) | N/A |
*2:
This model is no longer supported from iOS 27/iPadOS 27.
*3:
This model is no longer supported from iOS 26/iPadOS 26.
*4:
This model is no longer supported from iOS 18/iPadOS 18.
*5:
ScanSnap Connect Application can be used only when linked with ScanSnap Manager.