The Setup DVD is missing from the package. July 13, 2023 03:37 Updated The software for using ScanSnap iX1500 is not physically bundled. Visit our ScanSnap Software Downloads to download the software. Related articles What can I do if Kofax® PDF Converter for Mac stops responding on Mac? How can I set up my ScanSnap? How can I install ScanSnap Home on a computer? How do I migrate my data in ScanSnap Home to another computer? "An unexpected error occurred..." error appears with ScanSnap Home startup or scanning and cannot be fixed by reinstallation of the application.