The message may appear on macOS 10.15 Catalina or later due to the security enhancement that has been carried out to the OS.
To use ScanSnap Home, click the [OK] button on the message to allow the application to access files.
When [Don't Allow] is selected, ScanSnap Home may show error messages.
In that case, open [System Preferences] on macOS, select [Files and Folders], and allow access.
Follow the steps below to grant ScanSnap Home to access the necessary files and folders.
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Open Apple menu (
) and select [System Preferences].
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Select [Security & Privacy].
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Select the [Privacy] tab.
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Select [Files and Folders] on the left list
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On the right pane, confirm if the checkboxes for the folders under ScanSnap Home.aap are checked.
Check the checkboxes to allow ScanSnap Home to access the folders. -
Click
on upper left to close the [Security & Privacy] window.