Scanned images are uploaded to a different cloud service.

When the save destination (cloud service) is configured for each document type via the ScanSnap Cloud server, the document type may be recognized incorrectly depending on the document size or the printed content. This can result in scanned images being uploaded to a different cloud service.
To ensure images are saved to your desired cloud service, manually change the save destination.

To use [ScanSnap Home], refer to "Changing the Document Type for a Content Data Record" and adjust the save destination accordingly.
Note: Images will remain in the original cloud storage service even after being transferred. Please delete any unwanted images.

[Reference]
You can save scanned images to a specific cloud service instead of automatically detecting the document type.

• For iX1600 and iX1500
• For iX1300, iX100 and iX500

For iX1600 and iX1500

[Procedure]

1. Start ScanSnap Home on your computer and click the [Scan] button in the upper-left corner to open the [ScanSnap Home - Scan] window.
2. Select the profile linked with the cloud service you are using from the profile list.
   Click the [Edit profile] button marked with in the upper right of the window. The [Edit profiles] window will be displayed.
3. Ensure that the profile linked with the cloud service you are using is selected.
4. Click the drop-down menu for [Document type detection] and change it to [Scans with the same settings without detecting the document type from "Documents", "Business Cards", "Receipts", or "Photos"].
5. Ensure that the cloud service you want to link with is selected for [Cloud Service]. If it is not configured, click the [Select] button and choose the desired cloud service from the list.
6. Click the [Save] button to close the [Edit profiles] window.
7. On the touch screen of the iX1600 and iX1500, select the profile edited in steps 2 to 6 and scan a document. Verify that the image is saved to the configured cloud service after scanning.

For iX1300, iX100 and iX500

[Procedure]

1. Start ScanSnap Home on your computer and click the [Scan] button in the upper left corner to open the [ScanSnap Home - Scan] window.
2. In the upper right of the [ScanSnap Home - Scan] window, click the [Edit profile] button marked with . The [Edit profiles] window will be displayed.
3. Select the [Scan to Cloud] or [Send to ScanSnap Cloud] profile icon.
4. Click the drop-down menu for [Document type detection] and change it to [Scans with the same settings without detecting the document type from "Documents", "Business Cards", "Receipts", or "Photos"].
5. Ensure that the cloud service you want to link with is selected for [Cloud Service]. If it is not configured, click the [Select] button and selecting the desired cloud service from the list.
6. Click the [Save] button to close the [Edit profiles] window.
7. Click the button in the upper right of the [ScanSnap Home - Scan] window to change the connection status to Cloud mode.
   
8. Press the Scan button on the scanner and start scanning a document. Verify that the image is saved to the configured cloud service after scanning.