Receipts are selected, but [Output the file] does not work. What should I do?

Please confirm whether the document type is "Receipts". If it is other than "Receipts", [Output the file] does not work.
Change the document type to "Receipts" according to [Procedure] below and then use [Output the file].

[Procedure]

1. Start ScanSnap Home  on the computer.
   

   Note:

   For details, refer to “How can I start up ScanSnap Home automatically?”.

   
   Make sure that content data records are displayed in the summary list with  button selected.
   
   
   
2. Right-click the selected content data record to display the menu list.
   Note: A content data record with [Document type] set to [Documents]  is used as an example.
   
   
   
3. Select [Change document type] - [Receipts].
   
   
   
4. When the following message is displayed, click the [Yes] button.
   
   
   
5. Wait for the change of document type to be completed.
   

   Note:

   It may take some time until it is completed.

   
   
   
6. Confirm that the setting for [Document type] is changed to [Receipts] .
   
   
   
7. Select the content data record with [Document type] set to [Receipts], for which you want to apply [Output the file].
   

   Note:

   When selecting multiple content data records, make sure that they do not contain any content data record with [Document type] set to a document type other than [Receipts].

   
   [Supplementary Information]
   You can select all the content data records with [Document type] set to [Receipts] by pressing the following keys on the keyboard:
   Windows: Press the [A] key while holding down the [Control] key.
   macOS: Press the [A] key while holding down the [Command] key.
   

   Note:

   To select multiple content data records in a range, click the first and last records while holding down the [Shift] key. To select multiple content data records individually, click each record while holding down the [Ctrl] key (Windows) or [Command] key (macOS).

   
   
   
8. Right-click the selected content data record to display the menu list.
   Select [Output the file] - [Output receipt information] - [CSV (Comma delimited format) (*.csv)] to display the [Save receipt information] window.
   
   
   
9. Select a save destination of your choice, enter the file name, then click the [Save] button.
   

   Note:

   The [TEST] folder under [Downloads] is selected for the save destination as an example.

   
   
   
10. Confirm that the “receipt.csv” file has been output to the save destination.