Your iPhone/iPad and ScanSnap communicate over a local network.
If the local network setting is disabled on your iPhone or iPad, your device cannot connect to the ScanSnap scanner.
Follow the steps below to check your settings.
[Procedure]
- Close ScanSnap Home
.
- Open [Settings] on your iPhone or iPad.
- Tap [Privacy & Security].
- Tap [Local Network].
- If [ScanSnap Home]
is disabled, turn it on.
Note:
If [ScanSnap Home] is already enabled, try restarting your Wi-Fi router.
If you do not know how to restart your router, see the manual for your router or contact its manufacturer.
- Start ScanSnap Home
.
- Check if ScanSnap Home (for mobile) can connect to your ScanSnap device.