The Microsoft program required for "ScanSnap Home" to function properly may be missing or corrupted.
Install the necessary program (Microsoft Visual C++ Runtime) using the following steps.
[Procedure]
- Click here to download “VC_redist.x86.exe”.
Note:
“VC_redist.x86.exe” is part of the auxiliary programs necessary for Windows operation and is typically updated automatically via Windows Update.
For details, see the Microsoft website for the latest supported Visual C++ Redistributable packages. - After downloading, run the file (for example, by selecting “Open”).
- Follow the on-screen instructions to complete the installation.
- After installation completes, restart your computer.
Make sure to restart your computer, not shut it down. - After restarting, start “ScanSnap Home” and check that scanning works correctly.
If the problem still persists, please try the following procedure as well.
- Uninstall “ScanSnap Home”.
[HELP] - Download and install “ScanSnap Home” again.
Download it from ScanSnap Home Download page (PFU website).