When the following error message appears, refer to the [Solution] section below.
[Error Message]
"Unable to proceed with the folder that is selected because the selected folder is a save destination for profiles.
Change the save destination for profiles or delete profiles, and then try again."
[Cause]
This issue occurs when you try to unassign a folder that is specified as the save destination while [Type] is set to [PC (Manage in ScanSnap Home)] in the profile (scan settings).
[Solution]
Take one of the following actions.
- Delete the target profile.
For details, see "Can I delete a profiles?"
-
Change the save destination for the target profile.
Change the save destination to another folder so that you can unassign the folder. Follow the procedure below.Note:If you do not want to change the save destination, set [Type] for the profile to [PC (Save files only)]. You can then unassign the folder. For details, see step 5 below.
[Procedure]
In this section, the "TEST" folder cannot be unassigned and [Save documents] is the target profile.
- Start ScanSnap Home.
For details, see "How can I start ScanSnap Home?"
-
Click the [Open scan window] button.
- Click the [Edit profiles] button.
-
Select the profile for which the folder that you want to unassign is set as the save destination.
Note:The name of the target profile is shown in the error message.
-
To change the save destination, click the [Browse] button.
Note:If you do not want to change the save destination, change [Type] to [PC (Save files only)], and then proceed to step 7.
-
Select another folder, and then click the [Select Folder] button.
Note:In this example, select the "TEST2" folder.
- In the [Edit profiles] window, click the [Save] button, and then close the window.
- "TEST2" appears in the main window as the new assigned folder.
You can now unassign the "TEST" folder.
[In case the solution does not work]
If you use multiple ScanSnap devices, the folder that you want to unassign may be set as the save destination in a profile for another ScanSnap device. In the scan window, select another ScanSnap device and check the save destination in its profile.