When a special character or a platform dependent character is included in a profile name or its description area, it may not be displayed correctly on the touch screen of ScanSnap iX1500. January 09, 2023 02:25 Updated Do not use a special character or a platform dependent character for profile name or description. Related articles I found PDF images are blurred. Can I use a single ScanSnap with multiple computers? What is the difference between ScanSnap iX1600, iX1400, and iX1500? How can I specify a Scan to Folder profile?