I need to know the setting information (authentication method, user ID, or password). July 13, 2023 03:37 Updated Please kindly inquire your network management department. Related articles When I try to connect the ScanSnap to the computer via Wi-Fi, I am prompted to enter the password after I selected the ScanSnap and pressed the [Connect] button. What is my password? The error message "Failed to connect because the wireless LAN setting failed." appears when I try to configure the wireless LAN settings. Why my computer cannot connect to ScanSnap iX500 (The ScanSnap Manager icon does not become blue)? The ScanSnap Wi-Fi indicator lights up in blue and then turns orange. Does the ScanSnap offer a service for adding time stamps? How can I add time stamps?