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  1. ScanSnap FAQ | Global
  2. Troubleshooting
  3. Wi-Fi Connection

Wi-Fi Connection

  • ScanSnap is occasionally not connected to a computer via Wi-Fi.
  • How can I use a new wireless access point for the ScanSnap iX1600/iX1500?
  • How to scan while connecting the ScanSnap iX1600/iX1500 to an iOS/Android device directly
  • How do I change the Wireless Access Point Settings of the ScanSnap iX1300?
  • My ScanSnap iX1300/iX100 becomes unable to connect to my computer via Wi-Fi.
  • My ScanSnap cannot connect to a wireless router via Wi-Fi.
  • ScanSnap iX1600/iX1500 that is already connected to Wi-Fi cannot connect to my computer.
  • ScanSnap iX1600/iX1500 is not wirelessly connected to my computer.
  • The iX100 cannot connect to a computer or mobile device via a mobile router.
  • While I work from home, my ScanSnap is not wirelessly connected to my computer.
  • The Wi-Fi connection for the iX100 is unstable (the Wi-Fi indicator lights up in orange)
  • The ScanSnap Wi-Fi indicator lights up in blue and then turns orange.
  • How can I change the wireless settings after switched to a new wireless router?
  • How do I connect my ScanSnap iX1300 and my computer directly by using a Direct Connection?
  • What do I need for connecting the ScanSnap to a computer via Wi-Fi?
  • Can I use the ScanSnap iX100 in Direct Connect mode?
  • How can I connect my ScanSnap iX100 to my mobile device via a wireless access point?
  • How do I connect my ScanSnap via Wi-Fi?
  • Why my mobile device cannot connect to ScanSnap iX100?
  • Can I connect ScanSnap and the computer via Wi-Fi without using a wireless access point? (Can I use ad-hoc mode?)
  • I am asked to permit Keychain Access to access the information stored in my keychain when I run the ScanSnap Manager (for Mac) on my Mac. What should I do?
  • The iX100 does not switch to Access Point Connect mode automatically (The wireless mode does not change automatically).
  • I cannot connect iX100 to the computer/mobile device via a public wireless LAN
  • The connection between ScanSnap iX100 and the mobile device does not work well.
  • The connection between ScanSnap iX100 and the computer does not connect properly. (The ScanSnap Manager icon does not change from the disconnected status)
  • Why my scanner does not start scanning even when I press the scan button?
  • Why my computer cannot connect to ScanSnap iX100 (The ScanSnap Manager icon does not become blue)?
  • How can I change the computer for connecting to the ScanSnap via Wi-Fi?
  • The scan does not start even when I press the [Scan] button.
  • When I try to connect the ScanSnap to the computer via Wi-Fi, I am prompted to enter the password after I selected the ScanSnap and pressed the [Connect] button. What is my password?
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