I need to know the setting information (authentication method, user ID, or password). January 09, 2023 02:34 Updated Please kindly inquire your network management department. Related articles When the scanner is connected to ScanSnap Manager/ScanSnap Connect Application, the Wi-Fi indicator may light up in orange briefly and then light up in blue. The error message "Failed to connect because the wireless LAN setting failed." appears when I try to configure the wireless LAN settings. The error message "Authentication failed. Check whether the authentication information is correct, and try again" appears when I try to set up the Wireless LAN setting.