U-Turn Scan outputs an image of faint or different color from the original document. July 17, 2025 00:31 Updated When image color is faint or different, please apply the latest version of firmware and try again.[HELP] Related articles The ScanSnap Home (iOS, iPadOS) app fails to update the firmware for ScanSnap iX1600. Why does the scanned image have lines or dots that are not in the original documents? I cannot proceed with Easy Setup on ScanSnap iX1300. How do I create a ScanSnap account and configure the settings for establishing a link via ScanSnap Cloud? How can I check the MAC address of my ScanSnap iX1600/iX1500 from the touch panel?