Documents are not being fed smoothly./There is a paper jam. July 17, 2025 00:22 Updated [HELP] Related articles Why my scanner does not start scanning even when I press the scan button? Documents are not scanned. How can I replace rollers? My USB-connected scanner will not start a scan (ScanSnap Home). Paper jams occur on my ScanSnap iX2500/iX2400 right after unboxing. How can I fix this?