Documents are not being fed smoothly./There is a paper jam. July 17, 2025 00:22 Updated [HELP] Related articles Why my scanner does not start scanning even when I press the scan button? How can I replace rollers? Documents are not scanned. My USB-connected scanner will not start a scan (ScanSnap Home). The "Documents have not been loaded in the ADF paper chute (cover) or inserted into the manual feeder." message appears and scanning cannot be started.