If vertical streaks that are not part of the document appear in the image, the glass inside the ScanSnap may be dirty.
To clean the glass:
- iX1600/iX1500/iX1400/iX1300
ScanSnap Help (iX1600/iX1500/iX1400/iX1300)
- iX500/iX100/SV600/S1300i/S1100i/S1100
ScanSnap Help (iX500/iX100/SV600/S1300i/S1100i/S1100)
(Select the model name of the ScanSnap at the top of the page)