The ScanSnap does not turn on. July 17, 2025 00:23 Updated [HELP] Related articles ScanSnap iX500 Wi-Fi Connection Guide (Windows) Scanning cannot be started and the error message "The device is not responding." is displayed. My USB-connected scanner will not start a scan (ScanSnap Home). [Dust detection] will not disappear even after the scanner is cleaned. ScanSnap Home does not work properly after Windows 11 update. (For CrowdStrike users)