The Wi-Fi connection for the iX100 is unstable (the Wi-Fi indicator lights up in orange)

To stabilize the Wi-Fi (access point) connection for the iX100, set the [ScanSnap Wireless Setup Tool] to [Access Point Connect mode].

By default, the wireless mode is set to Auto mode. In this setting, when the power is turned on, the iX100 connects to the registered Wi-Fi (access point), and the Wi-Fi indicator lights up in blue.
If the iX100 cannot connect to the access point within a certain period, it switches to [Direct Connect mode], and the Wi-Fi indicator lights up in orange.

After switching to [Direct Connect mode], you can re-establish a Wi-Fi (access point) connection by turning the iX100 off and then back on. However, if the iX100 still cannot connect to the access point within a certain period, it will switch back to [Direct Connect mode].
If the Wi-Fi connection remains unstable, fixing the [ScanSnap Wireless Setup Tool] setting to [Access Point Connect mode] will stabilize the connection, as the scanner will always attempt to connect to the Wi-Fi (access point).

 

• Turn on the Wi-Fi switch located at the back of the scanner.
• Connect the computer that has ScanSnap Home installed to the ScanSnap iX100 using the supplied Micro-USB cable.
• Open the feed guide of the ScanSnap iX100 to turn it on.
  
  

1.  Click the Windows [Start] menu > [ScanSnap] > [ScanSnap Home].
   The main window of ScanSnap Home appears.
   Note: For details about how to start ScanSnap Home, click here.
   
   
   
2. Click the [Settings] menu and select [Preferences].
   
    
3. Click the [Scanner] tab and select your scanner model from the list of ScanSnap units that is located in [Scanner information].
   
    
4. Ensure sure that the connection type is set to [USB 2.0] and click the [Wireless setup] button.
   
    
5.  Click the [Extended] tab.
   
   
   
6. Click the [Wireless mode fixed setting] button in the [Extended] tab.
   The [Wireless mode fixed setting] window appears.
     
7. Select [Access Point Connect mode] and click the [Set] button.
   
    
8. Click the [Exit] button at the lower-right corner of the window.
   
   
   
9.   Click the [OK] button.
   

1. Open Finder from the Dock.
   
    
2. Click the [ScanSnap Home] icon in the list of applications to start ScanSnap Home.
   The main window of ScanSnap Home appears.
   Note: For details about how to start ScanSnap Home, click here.
   
   
   
3. From the menu bar at the top of the screen, select [ScanSnap Home] > [Preferences].
   
    
4. Click the [Scanner] tab and select your scanner model from the list of ScanSnap units that is located in [Scanner information] in the [Preferences] window.
   
   
   
5. Ensure that the connection type is set to [USB 2.0] and click the [Wireless setup] button.
   
    
6. Click the [Extended] tab in the [ScanSnap Wireless Setup Tool] window.
   
   
   
7. Click the [Wireless mode fixed setting] button in the [Extended] tab.
   
    
8. Select [Access Point Connect mode] and click the [Set] button in the [Wireless mode fixed setting] window.
   
    
9. Click the [Quit] button at the lower-right corner of the window.
   
   
   
10. Click the [OK] button.