ScanSnap may not be working properly.
You can fix this by initializing ScanSnap, unplugging and plugging the power cable back in, and then reconfiguring it.
Configure the setting in the following [Procedure]:
(1) Complete the configuration settings
(2) Initialize ScanSnap manually
(3) Unplug the power cable and plug it back in again
(4) Reconfigure the settings
[Procedure]
(1) Complete the configuration settings
- Press the [Next] button.
- Press the [Next] button.
- Select [Computer] and press the [Next] button.
- Press the [Next] button.
-
Select [USB] and press the [Next] button, and complete the configuration setup.
(2) Initialize ScanSnap manually
- Press the icon
.
- Press the [Scanner settings] icon.
- Swipe down and select [Reset ScanSnap settings].
- Press the [Initialize] button.
- Press the [Yes] button.
- Press the [OK] button.
(3) Unplug the power cable and plug it back in again
- When the [Display language] screen appears, close the ADF paper chute (cover) of ScanSnap and unplug the power cable connected to the back of the ScanSnap.
- Wait for about 5 seconds, then plug in the power cable and open the the ADF paper chute (cover).
(4) Reconfigure the settings
- Configure the settings from the [Display language] screen.
Please refer to the video titled 'ScanSnap iX1600 Initial Settings and ScanSnap Home Installation Setup of ScanSnap Home and Installation'.
- After completing the initial settings, turn ScanSnap on again and check that the problem has been solved.