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ScanSnap FAQ | Global
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ScanSnap FAQ | Global
Troubleshooting
USB Connection
USB Connection
USB 3.0 connection is unstable.
My ScanSnap cannot scan. The Scan button just blinks and nothing happens. (For Windows® users)
What should I be careful when I connect the USB cable?
I cannot start scanning since the Scan button is grayed out. (USB connection)