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  1. ScanSnap FAQ | Global
  2. Troubleshooting
  3. USB Connection

USB Connection

  • USB 3.0 connection is unstable.
  • My ScanSnap cannot scan. The Scan button just blinks and nothing happens. (For Windows® users)
  • What should I be careful when I connect the USB cable?
  • I cannot start scanning since the Scan button is grayed out. (USB connection)
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