Others
- When scanning with Xero as the save destination of ScanSnap Cloud, the following release error occurs. (B11Fg098)
- "Failed to access ScanSnap Cloud." is displayed on the touch screen of iX1600/iX1500.
- A message with error code B11Cg187 appears when I try to save scanned data to Google Photos™ using ScanSnap Cloud.
- When I try to start [Scan to Google Drive] with the latest version of ScanSnap Manager on Internet Explorer® 11 and click the [ALLOW] button on the authentication window, the browser shows the error message and uploading will not start.
- I cannot use [Scan to Google Drive] function of ScanSnap Manager or ScanSnap Organizer.
- I cannot log in Scan to Salesforce Chatter through ScanSnap Manager or ScanSnap Organizer.
- I see the error message "Failed to locate the Magic Briefcase folder" when saving a file to SugarSync from ScanSnap.
- What can I do when gaps or lines appear between the two "stitched" images?
- How can I remove black lines that appear along image edges when scanning in black and white?
- Why is ScanSnap not listed as a TWAIN or ISIS™ source in the application software that I use?
- The error message "Not enough power on the USB hub" appears and the scanner cannot be recognized.
- The scanner cannot be turned on.
- The scanner does not work even if it is connected with the USB cable.
- The battery is not charged (Charging is never completed).
- The battery level does not become 100% no matter how long it is charged.