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  1. ScanSnap FAQ | Global
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  3. ScanSnap Home / ScanSnap Cloud

ScanSnap Home / ScanSnap Cloud

  • Is there a way to scan large documents such as A3, B4, and double letter sizes?
  • How do I change the email address or password for my ScanSnap account.
  • How can I use another account for the cloud service (such as OneDrive) specified for ScanSnap Cloud?
  • Can I import exported content data records between Windows and macOS?
  • How can I scan multiple receipts and save them as a single PDF file?
  • No cloud profiles are displayed on the touch panel of iX1600/iX1500.
  • Why does my ScanSnap keep scanning both sides even after changing to [Simplex] on the Scan window
  • How can I switch Simplex Scan/Duplex Scan?
  • iX1600/iX1500 will not start scanning with the error message "The device is not responding." displayed on the touch panel
  • How can I start up ScanSnap Home automatically?
  • How can I change or check the color for the profile icons?
  • How can I change the color of a profile for a cloud service on ScanSnap Home for iOS/Android?
  • How to save scanned images as a single PDF file
  • Can I save scanned images to different save destinations every time?
  • Scanned images are uploaded to a different cloud service.
  • Can I create a text searchable PDF file?
  • Images are created with a mix of color/B&W/gray pages.
  • The scanned image is incorrectly rotated.
  • How can I find the MAC address of my ScanSnap?
  • Information on my receipt is not extracted properly. Incorrect values appear at [Receipt information].
  • What is the procedure to scan, correct, and save books or magazines with the ScanSnap SV600?
  • Can I use ScanSnap Home on a computer that is not connected to the internet?
  • [iX1300] When scanning via ScanSnap Cloud, the [Scan] button keeps flashing and the data is not saved to the specified cloud service.
  • [ScanSnap Cloud] The scanner is stuck in the [Scanning] status and does not finish scanning.
  • Can I change the receipt date by entering it manually?
  • Can I share my ScanSnap Home content information with other computers?
  • How to use ScanSnap Home for data management
  • How to use ScanSnap Home Scan Operation
  • How can I delete information related to ScanSnap from my computer?
  • ScanSnap Home is stuck in the [Scanning] status. How can I force quit the scan?
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